Campbell LWS-L Manual del operador descargar pdf (Pagina 49)

John Deere Service Keeps You On The Job

DX,IBC,2 -19-02APR02-1/1

John Deere Is At Your Service

CUSTOMER SATISFACTION is important to John Deere.

Our dealers strive to provide you with prompt, efficient

parts and service:

–Maintenance and service parts to support your

equipment.

–Trained service technicians and the necessary diagnostic

and repair tools to service your equipment.

CUSTOMER SATISFACTION PROBLEM RESOLUTION

PROCESS

Your John Deere dealer is dedicated to supporting your

equipment and resolving any problem you may experience.

1. When contacting your dealer, be prepared with the

following information:

–Machine model and product identification number

–Date of purchase

–Nature of problem

TS201 —UN—15APR13

2. Discuss problem with dealer service manager.

3. If unable to resolve, explain problem to dealership

manager and request assistance.

4. If you have a persistent problem your dealership is

unable to resolve, ask your dealer to contact John Deere

for assistance. Or contact the Ag Customer Assistance

Center at 1-866-99DEERE (866-993-3373) or e-mail us at

www.deere.com/en_US/ag/contactus/.

IBC-1

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Campbell LWS-L Manual del operador Pagina 49